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Customer Service Return Policy ( Please Read Carefully ) Before returning any product to us for return or repair service, please call our customer service toll-free number 888-656-5869 to request for a Return Authorization (RA) number. The RA number is valid only for 21 days from date of issue. ​ All returns must be shipped prepaid to us. Product must be accompanied by a copy of sales receipt or proof of purchase within 60 days, properly packed to withstand the hazards of shipment, with the RA number, your return address on the outside of the box and a brief description of what is wrong with the product. ​ We are not responsible for any returns that do not reach our facility. Therefore we recommend that a form of tracking to be included with your return. Failure to provide a RA number and a copy of sales receipt/proof of purchase with returned product will be refused and returned to sender at sender expense. Replacement Parts That We Cover: • Controllers • Antennas • Rechargeable Battery Pack ​ • USB Charge Cables • Boat Rotors • Helicopter Rotors • Crossbow Parts • Track Pieces for Race Sets • Track Vehicles ​ Contact Us Thanks for submitting! Submit

Ford F-150 - Radio Control Item No.: 82509 Age Grade: 6+ Batt. Requirements: 5x AA (Not Included) Product Dims.: 7.5"L x 4.5"W x 4"H (Approx.) Welcome to the next generation of Mean Machines! These monster trucks tell unique stories. The Zombie Patrol is not your ordinary zombie hunting vehicle. To find zombies, one must think like a zombie first. Zoltan the Zombie is the greatest zombie hunter since 1982. Be like zem, admire the zombiance and protect your brain. Thunder Hawk is a scarlet bird with 3 eyes. The third eye is invisible. Those ravishing red feathers are not. The 1:24 scale full function radio controlled Ford F-150 Super Duty trucks come equipped with oversized wheels, a high torque motor for incredible speed and super high resolution custom graphics! Comes with collectible stickers! Document

Sonic Mid-Size Pull Back - All Star Racing Item No.: 646 Age Grade: 3+ Batt. Requirements: Not Required Product Dims.: 6.5"L x 3.63"W x 3.25"H (Approx.) Sonic is a video game legend features some of the most recognizable characters in gaming history! Sonic is the world’s fastest Hedgehog, capable of running at the speed of sound (768mph)! He drives the Speed Star built by Tails. Pull the Speed Star back, release it, and watch it go! No batteries required! Document

Slime Surprise - 3pak Item No.: 71001 Age Grade: 6+ Batt. Requirements: Not Required Product Dims.: 2.38"L x 3.38"W x 3"H (Each Approx.) Get ready for super slime-tastic sensory play with Wow Create's Slime Surprise 3-Pack! Dive into a world of vibrant colors, squishy textures, and endless fun with a special surprise in each cup. From a heart to a unicorn, the mystery surprise is sure to excite almost all ages. With a total of six mesmerizing colors available, and many secret surprises, each set is truly unique! Expand your slime collection and unlock the full spectrum of neon brilliance. Whether you're a seasoned slime enthusiast or a newcomer to the craze, Wow Create's Slime Surprise is a non-toxic, safe, and oh-so-satisfying to squish and stretch activity. Document

Storm Twister - Radio Control Item No.: 88866 Age Grade: 6+ Batt. Requirements: 2x AA & 4x AAA (Not Included) Product Dims.: 5.5"L x 5.13"W x 2.5"H (Approx.) Document Stunt Twisterz is NKOK's innovative brand of radio controlled stunt vehicles. Every Stunt Twisterz vehicle is truly unique and capable of epic tricks! Perform cool stunts using the easy to use full-function radio controller! The revolutionary Storm Twister has 2 axles that spin independently! The tires are high quality, grippy and bouncy and the vehicle is two sided. As the old saying goes: two sides are better than one. Flipping sides is easier than reading this sentence. The powerful 2.4 GHz frequency allows 16+ players to play at the same time with a range of up to 150 feet. The Storm Twister is Ready 2 Run! It comes with a rechargeable battery, and a USB charger. Also comes with 2 x AA batteries for the controller.

Fire Engine Block Set Item No.: 33202 Age Grade: 18M+ Batt. Requirements: Not Required Product Dims.: 9.38"L x 6"W x 7.38"H (Approx.) Document This firefighter has the fire engine ever! The 6 blocks in the backseat can be attached to the ladder and the firefighter is removable (and even fits on top of the blocks). Did I mention the ladder swivels up for easy block removal?

SpongeBob SquarePants - Pull Back Boatmobile Item No.: 2421 Age Grade: 3+ Batt. Requirements: Not Required Product Dims.: 8.13"L x 4.63"W x 4.25"H (Approx.) Document SpongeBob SquarePants is a Bikini Bottom legend. His shenanigans have delighted many generations since 1999. When he got behind the wheel of his boatmobile kart racer for the super smash hit video game series "Nickelodeon Kart Racers", he proved himself yet again. Rebuilt and re-imagined from the ground up, Nickelodeon Kart Racers 3: Slime Speedway is the best in the franchise, and SpongeBob is yet again the star. His newest appearance in "Nickelodeon Kart Racers 3: Slime Speedway" is peak SpongeBob. He absolutely had to be made into a true-to-scale radio-controlled replica and here he is. This highly detailed sculpt captures the essence and wonder of SpongeBob beautifully, and the open wheel boat racer is surprisingly fast with no batteries required! One quick pullback will send SpongeBob to the finish line with ease!

Crossbow Item No.: 3843 Age Grade: 6+ Batt. Requirements: Not Required Product Dims.: 16"L x 13"W x 7.5"H (Approx.) Document ​

Jr. Rescue Transporter w/4 Vehicles - Light & Sound Item No.: 28053 Age Grade: 3+ Batt. Requirements: 2x AA (Included) Product Dims.: 17.25"L x 5.5"W x 7.25"H (Approx.) Document This massive rescue transporter is a giant friction powered machine! It comes with 4 unique rescue themed vehicles, a detachable cargo area and a rear tailgate that hinges up and down. Press the large button on the top for epic lights and sounds!

Ford F-250 Super Duty 8pc Set Item No.: 21833 Age Grade: 3+ Batt. Requirements: (Not Required) Product Dims.: 13"L x 5.5"W x 6"H (Approx.) Document We've created an entire Realtree universe around our 4" tall Hunter. This fully articulated figurine is strapped with a compound bow. He comes with an officially licensed and detailed Ford F-250 Super Duty (which features high quality high definition Realtree camo) with working doors and working tailgate. The truck is decked out with a roof rack, roll bar, light bar and game hoist! Also comes with a realistic, hand painted good boy (dog) and elk. Includes: Ford F-250 Super Duty, Roll Bar, Roof Rack, Game Hoist, Compound Bow, Hunter, Dog, & Elk